For information about COVID-19 policies and restrictions on campus, please visit the UCLA COVID-19 resources website.

Student Technology Center

Quick Links

 

HOURS OF OPERATION

Academic Year
Monday - Friday: 8 a.m. - 7 p.m.
Doors Closed to Public 12 p.m. - 3 p.m.
Saturday - Sunday: Closed

Hero Image_STC2

 


BRUIN ANNOUNCEMENT

University Village Wi-Fi and Spectrum Upgrades Updates

Sepulveda Residents,

This message is a status update on the work Student Technology Center along with Spectrum are performing to bring UA Family Housing new high-speed fiber WI-FI internet and SpectrumU video streaming services, to replace the older residential coax service.

We have been working to ensure implementation of the high-speed WI-FI internet with no interruption to your current service by installing new WI-FI hardware and new network lines into your unit.   We are nearing completion and we have four remaining buildings to complete. Nonetheless, the new WI-FI service is up and running and would like to encourage you to take a moment, hop on the new WI-FI, and experience the new service!

From your smart device, tablet or laptop simply look for the following public network names to log-on.

  • UCLA_Guest
    • This network does not require password to access.
  • UCLA_Housing
    • This is a password enable network and requires password along with your UCLA B.O.L (student) credentials and will prompt you to authenticate with a push notification.
    • Click on UCLA_Housing and enter the following password: UCLA@partm3nt! to continue.

Please keep in mind that we are not finished and still need a few more things to complete, but if you do experience WI-FI issues you can always connect back to your current WIFI connection.

Here are a few questions and answers about the new WI-FI service.

  • No more cable top-set boxes are required.
  • All internet connections will be done via WI-FI.
  • Ethernet cable connections are no longer being supported.
  • You will be able to manage your own Personal Area Network also known as PAN. (See STC website for more information)
  • Smart devices including PlayStation, smart speakers, printers, etc. also known as IOT’s will be connected via your Personal Area Network (PAN).
  • WI-FI or smart enabled TV’s will require a Roku device, Apple play.

As we move closer to the completion date sometime towards the end of March, you will receive email notifications along the way keeping you up to date with the latest instructions, updates, and news from the Student Technology Center.

The Student Technology Center would like to thank you for your cooperation during this upgrade and our apologies for any inconveniences during the installation.

 


Meeting Your Computer Needs

The Student Technology Center (STC) provides technical assistance for the UCLA On-Campus and Off-Campus Housing Residential and Spectrum Managed Network services. Our highly trained staff is equipped to provide technical support with computer problems over the phone and in person in our office. Computer repair services are offered for a reasonable fee. We also provide lab computers with internet access and basic productivity software, printing/copying/scanning (in black & white or color), and domestic & international faxing.

Hero Image_residential


IOT Device Registration for On the Hill, Weyburn Terrace and Hilgard Residents
This new Wi-Fi allows On the Hill, Weyburn and Hilgard residents register their own (up to 5 devices) of IoT headless devices online.  To Learn more and how to setup your IOT devices.

Hero Image_repair_final


Computer Service
Your computer is not performing properly, bring it to us. Find our more about repair options.

Hero Image_printing


Copy, Fax, and Printing
We are here to help you. See the many options.

HeaderImages_BruinSafetyBear


Safety Covid Prevention
Be safe Bruins! See the safety practices.

Hero Image_FAQ


FAQs
Frequently asked questions to clarify common questions.

Learn answers to your questions.

Hero Image_wifi access


Spectrum Managed WiFi Support
Features and guide to connect to the UCLA University Apartments WIFI Network. 

Find WiFi support.

Spectrum WiFi


Spectrum - Private Area Network (PAN)

For University Apartments under Spectrum Managed WiFi; each resident can create their own PAN network for your needs.

Learn more about the Spectrum PAN Network.

Hero Image_internet lab


Free In-Lab Services
Lab computers available with max 15 minutes. Learn more about our lab services.

Hero Image_SpectrumU


SpectrumU - Streaming Service Support

IPTV streaming services from SpectrumU is available to all residents with a valid UCLA Housing contract. 

Learn more about setting up and getting started.

 


Location

We are located on The Hill in lobby level of Covel Commons Building.

Payment Methods

The Student Technology Center accepts all major debit and credit cards, BruinCard and Visitor Card payments only. Cash payments are not accepted.

Contact the Student Technology Center with any questions.
330 De Neve Drive L-06  |  Los Angeles, CA 90095-1372
Email: techctr@ha.ucla.edu | Phone: (310) 825-3400 | Fax: (310) 206-7753 | Mail Code: 16076